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I want to open a health, wellness or beauty store — what is the first step?

Health & Wellness· Updated · Views 320· Source: begoo Creative Insights
Written by: begoo Creative Insights· Reviewed by: begoo Creative planning director· First published: 2026-10-27· Updated: 2026-10-27
Short answer
Do the brand positioning first, then find the store. These categories are highly commoditised; if you find a site first and think about the brand later, it is easy to end up as another similar store.

First-line judgement

Do the brand positioning first, then find the site. Health, wellness and beauty are crowded categories; finding a site first and thinking about the brand later easily produces another look-alike store. The right order: define the category position, target customers, service mix, average ticket and profit model, then choose the site and design based on the positioning. Brand strategy decides how big you open, where, how you fit out, who you hire and how you promote.

Practice reference

Brands such as Long Yao Tong, Da Tong Da foot-therapy wellness chain and Yi Fa Tang meridian head therapy defined their category position and target customers at the start, then chose sites and designed stores accordingly. This 'direction first, store second' order is common among health and wellness chains.

Key points

  1. Brand strategy decides store size, location, fit-out, hiring and promotion
  2. 'Direction first, store second' is common among health and wellness chains
Related case
Long Yao Tong × Moxiang Xu — a new pharmacy brand system
Long Yao Tong × Moxiang Xu — a new pharmacy brand system View case

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